Shipping Policy

Welcome to Miss. Sogasu. We are dedicated to ensuring that your favorite sarees reach you safely and on time. Please review our shipping guidelines below.

1. Order Processing & Dispatch

• All orders are processed and dispatched within 1–2 business days from the date of purchase.
• Please note that we do not ship on weekends or public holidays.
• During festive seasons, sale events, or periods of high volume, dispatch timelines may be slightly extended. We appreciate your patience during these times.

2. Delivery Timelines & Charges

International Orders: We offer global shipping; however, free shipping does not apply to international destinations. Shipping costs and delivery timelines vary based on the destination country.

Note: Delivery timelines are estimates and may vary due to external factors such as weather or logistics delays.

3. Order Tracking

Once your order has been handed over to our courier partner, you will receive a confirmation via email or SMS containing a unique tracking link. Please note that tracking details usually become active within 24 hours of dispatch.

4. International Shipping & Contact

Please note that all customs duties, import taxes, or additional administrative charges imposed by the destination country are the sole responsibility of the customer.

5. Address Accuracy & Delivery

• Incorrect Information: Customers are responsible for providing accurate and complete shipping details. We are not liable for delivery failures or issues arising from incorrect or incomplete addresses provided at checkout.
• Undeliverable Packages: If a package is returned to us due to failed delivery attempts or incorrect details, our team will contact you to arrange re-shipment. Additional shipping charges will apply for the second attempt.
• Delivery Confirmation: Once the courier partner marks an order as "Delivered" to the address provided, the order is considered successfully fulfilled, and our responsibility for the shipment ends.

6. Shipping Delays & Liability

Once an order is dispatched, customers are advised to monitor the shipment status directly with the courier partner using the provided tracking link. Miss. Sogasu is not responsible for delays caused by:

• Courier service internal delays.
• Customs clearance procedures.
• Natural events or "Act of God" circumstances.
• Other circumstances beyond our reasonable control once the parcel is with the shipping partner.