We accept all major Credit/Debit Cards, UPI (Google Pay, PhonePe), and Net Banking. All transactions are processed through secure, encrypted payment gateways.
Miss.Sogasu operates as a Prepaid-Only store to ensure seamless processing and delivery. We currently do not offer Cash on Delivery services.
Order cancellation requests are accepted within 6 hours of placement. Once an order has been dispatched or shipped, it cannot be cancelled or modified.
Orders are dispatched within 1–2 business days. Domestic delivery typically takes 3–5 days for Metro cities and 5–7 days for other locations across India.
Once shipped, you will receive a tracking link via email or SMS. Details usually become active within 24 hours of the parcel leaving our facility.
Yes, we do! For international orders, please contact us directly via WhatsApp or Email to coordinate shipping rates and customs requirements for your specific country.
We maintain a strict No Return & No Refund policy. All sales are final. We encourage you to check our size guides and product descriptions carefully before purchasing.
Exchanges are only provided for damaged or incorrect items. You must provide a continuous 360-degree unboxing video shared within 24 hours of delivery to claim an exchange.
The unboxing video serves as proof of the condition of the parcel upon arrival. It must be recorded in one single shot without any pauses or edits to be considered valid for exchange requests.
Slight variations in color can occur due to professional studio lighting during photography or your specific device screen's brightness and color settings.
Many of our products are handcrafted. Minor weaving irregularities are part of the authentic hand-weaving process and are not considered defects, but rather hallmarks of true artistry.
Having an account allows you to track your orders in real-time, view your complete order history, and save addresses for a faster, one-click checkout experience.
Simply go to the Login page and click on 'Lost your password?'. Enter your registered email address, and we will send you instructions to reset it securely.
